JumpBox for the OTRS Trouble Ticketing System 1.7.0

OTRS is an Open Source Ticket Request System (also well known as trouble ticket system) with many features to manage customer telephone calls and e-mails. The system is built to allow your support, sales, pre-sales, billing, internal IT, helpdesk, etc. department to react quickly to inbound inquiries. OTRS is well known for being painful to install, but you’ll never know it when you use a JumpBox. Give JumpBox for the OTRS Trouble Ticketing System a try to fully assess it’s capabilities. Requirements: · Virtualization software. · For easiest use: a network that assigns dynamic IP addresses. (Most do) · Up to 12GB Free disk space for growable disks. · Minimum 512MB RAM, 1GB recommended. · Updated to OTRS 3.0.10 · This release addresses 11 general bugs and one security issue. · The JumpBox should be able to restore from 1.1.8 and newer JumpBoxes. Users with backups from JumpBoxes before 1.1.8 must restore to 1.1.8, then backup and restore again from 1.1.8 to 1.7.0.